Settings

The settings menu is available to all users, both managers and operators, to customize their experience with M360. An additional menu is available to managers, allowing them to control and lock settings for their operators. Some settings affect the PC app, others affect the M360 mobile app. Settings have to be saved to take effect, and mobile related settings are synchronized when a device is connected.

Operator Settings

If you are a manager, you can choose default settings for your operators, or enforce them. Most settings can be adjusted like this, with exceptions to basic ones like display scaling. A “Default” setting will be chosen for the operator when they first open their account, but they can still change it. An “Enforced” setting is locked, and cannot be changed by operators.

These settings are separate from your own settings, changing one does not change the other.

Additional Buttons:

• Apply to Operators - This is effectively your save button. When you press this, the changes you made will be sent out to operators.
• Import My Settings - Copies your personal settings to the operator settings
• Revert to Last Applied - Undoes changes made since the last time you pressed “Apply to Operators”

All Settings

General

Your general settings consist of the most basic functions of the app, such as its display and language.

Login

Auto Login - If this setting is turned on, M360 will save your login information. Then, each time you open the program it will immediately log into the latest account which was logged in with this setting turned on.

Language

Language - Here you can select from our available languages for M360 to run in. By default, the M360 mobile apps use whatever language is set on the device (if available), but that is overwritten by whatever language you choose here when you connect the device. When changing languages, you will have to restart M360 for it to take effect.

Note: Changing your app language also changes your export language, but this can be overwritten separately in your Export settings.

Date & Time

Your chosen date and time format for the application, which can overwrite your system default. Changing this setting affects all instances of date and time, such as on Results and Reports. Below the selection menu you can always see an example of your chosen format.

Display

Remember window size and position - So long as this setting is turned on, M360 will open at the exact same scale and position it was closed at. If turned off, it will instead return to a default position.

UI Scaling - This setting adjusts the zoom of M360, changing the size of all text, buttons, and screens. This setting only affects the PC app, NOT the mobile apps.

Shadows - You can disable shadows from appearing on the UI. This increases performance, at the cost of some visual quality.

Simplified Display Mode - The many rounded corners and edges of panels and phonecards can instead be made rectangular. This can increase performance a little, or can be used as a simple visual preference.

Reduce Animations - For performance reasons, you can choose to disable most animations across M360’s UI.

Currency

Your currency setting affects the displayed value in Device Expenses. Several currencies are available as default options, simply select one from the list. You can also write in any 3 letter combination to denote a custom currency code.

Note: Existing Device Expense data will not be updated when you change currencies. If you would like it to update, you will have to remove the device expense data from a device, and input it again with the new currency active.

Restore Defaults

Pressing the “Clear” button restores all settings to their original, freshly installed default values. This includes clearing your login details, and choices you made to hide certain notifications permanently.

Devices View

The Single View can be customized to include only the panels you find relevant. Here you can find the full list of available features that can be displayed there. Use the checkboxes to select or unselect features. The Select All button will set it back to the default, completely selected list.

Automation

M360 provides a variety of options for you to automate certain parts of your workflow. Some options are exclusive to others, but most automation settings can be used together.

Device Connection

Read IMEI from screen (Android 12) - Certain Android 12 devices cause issues when attempting to read the IMEI values from them. In such cases, if this setting is turned on, M360 can attempt to read the IMEI directly from the screen. This does not always work, but is also rarely needed, therefore this is simply a backup option.

Read EID from screen - As a backup to regular EID reading, you can use this option to attempt to screen read the EID from a device. This will pop up EID data on the device if possible, which will then be added to the Device Information.

iOS Auto Bypass Setup - Automatically runs the setup bypass on connected iOS devices, skipping over setup screens. Choose your setup settings in the Setup Bypass settings section.

iOS Auto Data Erasure - While this setting is turned on, any iOS device you connect will offer to immediately run a Wipe. You can still choose to cancel when this happens, to ensure no accidental erasure happens.

iOS Automatic Find My iPhone / MDM check - You can use this setting to get the actual server value of the Find My iPhone and MDM state, which may differ from what the device thinks it has. This setting is incompatible with iOS Auto Bypass Setup, due to this process changing the activation state of the device.

Auto Blacklist Check - With this setting turned on, each unique device you connect will automatically have their IMEI used in a Blacklist Check. Connecting a device which has already been checked will not be re-checked.

Half-year Blacklist Check - In combination with the setting above if it is turned on, devices will now be re-checked, but only if more than half a year has passed since its previous check.

Install Mobile App

Automatically installs the mobile app on any device you connect, so long as it doesn’t already have the app installed. The device needs to be activated for this to succeed.

After Diagnostics

Uninstall App - Automatically uninstalls the M360 mobile app from a device after completing diagnostics on it. The diagnostic results are saved before the app is deleted.

Perform Data Erasure - Automatically wipes a device after completing diagnostics on it. The diagnostics results are saved before the app is deleted.

Device Detection

Samsung Debugging-Free Connection - With this setting enabled, you can connect Samsung devices that don’t have USB-Debugging turned on. Features will be limited, and less data will be shown on the Device Information screen. Diagnostics cannot be run for such devices, but grading is available.

Ignored Devices - When you disconnect a device from the Actionbar, you can choose to keep it disconnected. A disconnected device becomes an Ignored Device this way, preventing M360 from loading it again. All ignored devices will be listed here, and you can remove them from the list by pressing the Forget button.

Device Information

Device Information Configuration

For both the condensed and full view of Device Information you can change the order that data appears in. Drag any item in the list to adjust it, and then save your settings as normal to see the changes come to effect.

For the Single View, where Device Information is shown in a smaller panel until opened, you can also choose what data is displayed. Use the checkboxes under Pin to Tile to add or remove data from the initial view of the Device Information.

Both the pinned list and the order of data can be reset by pressing the “Reset to defaults” button.

Summary Card

Phone cards can display 1-3 data from the Device Information as highlights. Here you can select and reorder them. You cannot have less than 1, or more than 3 selected.

Low Battery Alert Threshold

Upon reading out the Battery Health of a device, the battery indicator may turn green or red. If it is considered healthy, it will show as green, otherwise it will switch to red and warn you. You can adjust the exact percentage from which it will be marked as too low. If you set it to 0%, the alert will be turned off effectively.

Apple Regions

Each Apple device has a specific region it is designated to. You can select any region as “Not Preferred”, which will cause devices to give a warning if they are from that region.

Diagnostics

These settings allow you to customize certain tests for the M360 mobile app. When you connect a device with the app installed, it will be sent these settings and save them locally. For more information on how each test actually works, check out: In-Depth Diagnostics.

Generic

Use template order - This setting is turned on by default, and makes it so that when you use custom templates, the diagnostic tests run in the order the template was made in. Otherwise, the order is ignored and a default one is used.

Automated tests - Certain tests can run in the background automatically while you are performing diagnostics, make sure to turn this setting on if you want those enabled. Otherwise, those settings will be available to complete manually. If a test fails to complete automatically, it will still be available to do manually. See more information on which tests can be automated at: In-Depth Diagnostics.

Skip start screens - M360 comes with instructional screens before some tests to provide a tutorial on how they function. If you wish to always skip these, turn on this setting.

Audio Tests

For both the microphone and speaker test, 2 modes are available. Automatic uses the device’s own audio system to emit and record sounds, testing it through transmitted codes that it must decipher correctly to pass. Manual relies on default audio, or audio recorded by you, which is played back and then evaluated manually by you.

• By default, both tests are set to “Choose before testing, in the app”. This means both options will be available in the app each time the test is opened.
• Choosing “Automatic” or “Manual” will make it so only the chosen type is available to run diagnostics with.

Touchscreen Test

Type - There are 2 versions of the Touchscreen test. The Full-screen version provides a full grid on the device’s screen to check functionality all across it. The Lite version instead provides testing for just the borders and key areas of the screen, which is faster but less thorough.

Time Limit - The default time limit for completing a touchscreen test is 90 seconds. If you would like to change this, turn on “Use custom limit”. Then, drag the circle between 10-300 seconds.

Call Test Number

Phone Number - The Call Test requires you to input a phone number to call during it. Rather than having to input one each time during testing, you can simply write on here and it will be ready to use in the test the moment you open it.

GPS Test Default Location

The GPS test attempts to find your location and display it to you, normally needing you to confirm whether it is correct or not. You can turn this into an automated test by providing your location in advance via coordinates, which the app can then compare to the values it finds, automatically passing if they are close.

Automatically fail test if location doesn't match - Normally, adding coordinates only allows the test to automatically pass, not automatically fail, letting you decide manually if it really is wrong. You can however turn this on to allow failing to happen automatically as well if your coordinates don’t match.

Find Your Coordinates - Pressing this button attempts to automatically find your current longitude and latitude coordinates to use. Requires internet connection.

Accuracy Threshold - You can set the maximum difference between your actual coordinates and what a device finds that is considered valid. If outside of this range, it is considered a fail for the GPS test.

Quick Testing

For iOS devices, Quick Testing can instantly complete certain tests when starting diagnostics. Some tests can be partially completed instead, still helping speed up the diagnostics. You can toggle whether to use this feature at all, or individual toggle the following tests to use in Quick Testing:

• Hardware Buttons
• Battery
• Charge
• Biometric Sensor
• Accelerometer
• Gyroscope
• Proximity Sensor
• Light Sensor
• Magnetic Sensor
• WiFi
• Bluetooth
• NFC

As a note, manual testing of these is considered more reliable and accurate, but quick testing offers a reasonable shortcut.

Templates

Here you can view your custom templates that you have made on your Dashboard. If you made any changes, or created new ones, you can press Update From Server to have the changes arrive to M360. Logging out and logging back in also updates this list.

Grading

2 formats are available for grading in M360. Changing this setting will affect both the PC app and the mobile apps of any device you connect.

• Visuals - Descriptive icons with a 1-5 star rating system
• Letters - Simple, traditional A-F rating system

Export

Report/CSV Data Language

This is the language used for all exports. By default this is set to whatever your M360 app language is, but you can overwrite that separately here.

Preview

While adjusting your printer settings you can see a simplified display of how the report is set up. You can also press the Test Print button to see an actual version of the report, printed in whatever way you chose. The report is filled in with placeholder data.

Printer Settings

These settings affect Report printing, which requires A4 paper. For labels, check the Print Label settings documentation.

Printer - Choose a printing method. Any printers you have added to your computer will show up here, as well as these default options:

• View sample PDF - Quickly opens a PDF of the report in your default PDF viewing program
• OneNote - Sends the report to your OneNote app if available
• Microsoft Print to PDF - Saves the file to a PDF as if it was printing

Print quality - You can choose a printing DPI here, based on what DPIs are available for your selected printing method.

Copies - You can print multiple copies at once of a report

Double Sided - Prints the second page of a report to the back of the previous page, rather than a new sheet.

Coloured - Turning this off will print the reports in black and white.

Report Content

You can adjust what data is exported onto reports. Device Information is always present, but all other these other panels can be optionally removed:

• SIM Lock Result
• OEM Check
• Device Expenses
• Diagnostics
• Grading
• Grading Photos
• Data Erasure/Erasure with Flash

Result Export Settings

Prefix - You can choose to add a prefix automatically to the names of the files you export. This can either be the relevant device’s IMEI, or the Custom ID from the Sticky Data

Default Path -When exporting, you are always prompted to choose a save location for any files you are saving. Here you can set a default path to where those reports are saved to. If you leave it empty, the default location will be wherever you last saved a file to.

CSV Export Structure Settings

All data available about a device can be exported in a CSV, where it will be organized into Rows or Columns depending on your choice here. You can also toggle whether you want headers for each data set, which indicate what each set of data is.

Print Label

In this menu you can view, edit, and manage your label templates, including default ones. Press Create New to enter the Label Designer and make a custom label. If you click a label, you can see the following:

• Preview - With nothing selected, you will see the text “Please select a label template from the list”. With a label selected, you will see a preview of it.
• Set as Default/Default - When selecting a label to export, the default one will automatically be selected first from the list. You can see if a label is set to default by the pink star next to its name, as well as the “Set as Default” button turning to just “Default”. Press the Set as Default button to switch the default to the one currently selected.
• Test Print - Pressing this button will use your current printing settings and print the label using placeholder data.
• Edit - Opens the Label Designer to edit the currently selected label
• Delete/Hide - For custom templates, you will see a Delete button that permanently removes the template (after confirmation). For built-in templates, you will instead see a Hide button, which removes that template from the options when exporting. You can always choose to unhide a template later.
• Margins - You can adjust the template’s printing margins here. Make sure to save your settings after changing these to actually have them take effect!
• Printer Settings - Select a printer or printing method, and choose options for it. You can press the Refresh button to help find any printers you have recently added.
• Apply to ALL Labels - Pressing this button copies all printer and margin settings to all other labels.

Device Identification

If you work with many devices at once, you may find it useful to be able to quickly identify which is which when handling their phonecards. Available in the Action Bar.

Show when diagnostics completed - Enabling this option automatically brings up the identification screen on any device on which diagnostics have been completed.

Automatically close after a timeout period - You can choose to have the device identification screen disappear after a set amount of seconds, which you can adjust below the checkbox.

Information/Display Mode - Here you can customize what data is shown on the device identification screen and in what format. Press the “+” icon to add additional information, or the trash icon to delete one.

Driver Manager

If you run the program as an administrator, you can use the Driver Manager to install and uninstall drivers directly from M360. Here you can see the current status of each driver, whether they are installed and what version they are installed as.

You can select multiple drivers at once, or all of them easily by pressing the Select All button. The install and uninstall button in the bottom right is to be used for handling multiple drivers at once. Alternatively, you can press the Install/Uninstall buttons next to each driver one by one.

Port Manager

Whenever you connect a device to M360, it will receive a port number helping you identify which USB Port the device is connected to. You can customize the labels for these ports here. To remove custom ports, press the forget button next to one.

The Port Manager updates live, so you can always see all connected devices and their ports.

Setup Bypass

Wireless Network

Certain tests may require an internet connection on your devices. Rather than having to input WiFi details on each device manually, you can enter one here to automatically use on most Android devices, and to be able to push iOS WiFi profiles. Press “Select Network” to select a network that is already saved on your computer, or you can manually write in the details below.

Temporary Profile - For iOS WiFi profiles, you can choose to have them be automatically removed from devices 1 hour after having installed them.

Android Setup Bypass (QR Provision)

Enable USB Debugging - The android setup bypass can turn on USB Debugging automatically, if this setting is enabled.

Apple Activation & Setup

Upload WiFi Profile - If you have WiFi details saved, you can upload those to assist with Apple setups.

Setup Choices - Choose the language and region setup of the Apple device you would like to have. By default all setup screens are skipped, but if you want to set any of them manually you can uncheck it.

Licences

For further information on how licences actually function, check out our Licence FAQ.

Licence Details - Here you can see the current licence for this account, and its detailed information. Pressing “Manage Subscription” will take you to your online dashboard. “Refresh Details” updates your licence information in case you had made any changes through your dashboard. Logging out and in also refreshes this information.

Licence Upgrades - You can view your upgrades here, as well as their details. To purchase upgrades head over to our store page.

Available Tokens - Here you can view your available tokens with your current licence, which are used when performing relevant procedures. Tokens do not carry over between renewals of your licence, they are reset to their original maximum value. Tokens you purchase with upgrades however, stay until used.

Attached Computers - Depending on your licence type, you may be able to attach more than 1 computer to your licence. Here you can view what computers you have attached, and detach them if you’d like.